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Clients, Aviation Regulators and Third Party Standards require Aviation Providers to have an established occurrence reporting system in place that provides critical safety data to the organization. The purpose of these reporting systems is to determine Safety trends, measure the Safety performance, continuously improve the Safety management in the organization and also to serve as pro-active and predictive Safety indicators.
However, human beings tend NOT to report for a variety of reasons. Mainly it is because of their fear of retribution by management or simply because they might expose a perceived weakness in themselves or their organization. Add to this the often lacking feedback system from the management component to such reports and you end up with a reporting system that only exists in writing; not providing proper guidance nor fulfilling its intended purpose.
To solve this, we've created our Safety Gatekeeper Program which is offered to Aviation Service Providers.
In essence, 22 Degrees South Aviation becomes the "Gatekeeper" to your organization's Safety reports by serving as the link between employees and management in an anonymous capacity. This allows employees to openly and honestly report hazards, incidents and occurrences that otherwise might have remained hidden.
How it works
About our Gatekeepers
22 Degrees South Aviation only assigns Gatekeepers that hold the necessary experience and qualifications for this sensitive position. These individuals all served as Safety Managers, Investigators and Instructors in Aviation Safety Management Systems and must have a minimum of 5 years proven experience in these roles.
Their qualifications range from academic degrees to pilot/engineering licenses. All Gatekeepers have completed basic ICAO endorsed Safety Management Systems Courses, Aviation Quality Management Courses, CRM and 22 Degrees South Aviation Induction Training as a minimum. Depending on the size, scope and complexity of the Aviation Service Provider, a suitably qualified and experienced Gatekeeper is assigned to the organization.
Gatekeepers are not mandated nor compelled to share any confidential information with us or the management of any organization they are assigned to. Their personal identity remains confidential. For personal interactions during investigations, seperate individuals are utilised to ensure the integrity and trust offered during such processes.
Serving as the link between employees and management - anonymously
Mandatory reporting systems
Not mandated nor compelled to share confidential information - independent
Human beings tend NOT to report
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reg. no.: 2016/174451/07